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Microsoft Dynamics 365

The next generation of cloud business applications has arrived. Meet the changing needs of your customers and accelerate your digital transformation. Microsoft Dynamics 365 unifies traditional customer relationship management (CRM) and enterprise resource planning (ERP) capabilities into new purpose-built business applications to help you do just that.

Easy and Accessible for Small and Midsize Businesses

Most businesses today know that delivering a great customer experience is essential to winning sales and differentiating themselves against their competition. Dynamics 365 for Sales offers the perfect solution because it can adapt to specific business needs, with the flexibility to deliver only the part of the solution that is right for you at a given time. In many cases, the best strategy is to focus on the basics and start small — e.g. delivering capabilities around a specific area like opportunity management, and then moving on to more advanced scenarios later.

Microsoft Dynamics 365 + Office 365

When it comes to making Dynamics 365 simple and easy for SMB customers, one of the biggest advantages is its ability to work seamlessly with the familiar tools in Office 365, such as Outlook and Skype for Business. With Office 365, Dynamics 365 can become a regular part of your existing workflows — e.g. schedule a customer meeting in Outlook from within the Dynamics 365 for Sales window, or click on Skype for Business to instantly connect with customers anywhere.

What Exactly is Dynamics 365?

Sales, Customer Service, Operations, Financials, Field Service, Project Service Automation, and Marketing.

Apps that work together seamlessly in the cloud

Each application solves real problems and delivers real value. But combine them and you get the power and possibilities to transform your business.

Sales

Sales

Turn relationships into revenue with digital intelligence in every deal.

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Customer Service

Customer Service

Earn customers for life with world-class customer service.

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Operations

Operations

Make data-driven decisions for smarter, more efficient operations.

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Financials

Financials

Grow your company with a comprehensive, intelligent app for financials and business management.

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Field Service

Field Service

Optimize your scheduling and use predictive tools to master the service call.

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Project Service Automation

Project Service Automation

Create more profitable customer relationships using intelligent tools.

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Marketing

Marketing

Deliver powerful customer experiences using Adobe Marketing Cloud.

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Evolve your business on your terms

With intelligent business applications across CRM and ERP, Microsoft Dynamics 365 gives you choice. Start with just what you need to run your business—and delight your customers. And then add apps as your needs change.

Microsoft's best solutions, even better together

Built on an extensible platform with shared data and digital intelligence, Dynamics 365 helps your team make the most of every minute.

Purpose-built

Purpose-built

Get individual apps that work brilliantly on their own or together—so you can tailor a solution to your needs. And with Business and Enterprise editions, you’re covered from a few employees to thousands.

Productive

Productive

Help your employees work more efficiently. Dynamics 365 pulls together your business process apps and familiar Microsoft Office 365 tools. Employees can do CRM tasks in Outlook and ERP tasks in Excel.

Intelligent

Intelligent

Improve your decisions with data. With Microsoft Power BI, Cortana Intelligence, and Azure Machine Learning built in, Dynamics 365 helps you and your employees turn big data into actionable plans.

Adaptable

Adaptable

Give your teams easy-to-use applications that provide a single view of your data—and a single platform for business growth. They all work with Microsoft PowerApps and Microsoft Flow.

6 Global Data Centers

  • Owned & managed by Microsoft
  • Real-time data replication
  • Disaster recovery service

Secured End-to-end

  • Secure Development Lifecycle (SDL)
  • 5 layers of security
  • Proactive monitoring
  • Strict access control

Standards Compliance

  • ISO 27001
  • SSAE 16 SOC 1 Type II
  • EU Safe Harbor
  • EU Model Clauses
  • HIPAA - HITECH

Trust & Transparency

  • 20+ years experience
  • Trust Center
  • Customer notice
  • 99.9% uptime SLA

Become an Enterprise of the Future

Microsoft Dynamics 365 powers the dynamic business — an enterprise of the future that connects employees, partners, and customers using their preferred devices and channels of engagement.

How Can Paragon9 Help?

You want an up-to-date CRM or ERP solution without more administrative cost and burden. With our deep expertise in Microsoft Dynamics 365 Online, you can keep projects running smoothly and get more value from your IT investments. Request a consult or call today to talk with a specialist and we can immediately begin to help you:

  • Cut the cost and complexity of Dynamics 365 administration.
  • Deploy new features and technologies easily and affordably.
  • Get the most out of your existing technology with new mobility and online capabilities.
  • Respond to business needs faster.

Did You Know?

  • Microsoft offers the highest level of physical and environmental security for Dynamics 365 Online customers by ensuring perimeter security, fire suppression, multi-factor authentication and extensive monitoring of server rooms/data centers.
  • Microsoft keeps five copies of your data - two on your datacenter on multiple racks, two at a sister data center on same continent, plus a full back-up every night that is stored remotely.
  • Microsoft has made significant investments in improving regional connectivity, optimization, flexibility, speed and increased quality control.
  • Microsoft has never lost a customer’s data or had a single privacy incident.