FAQs


Q: How long does it take to build a Web site?

A: Like anything, a good Web site takes time. Because Paragon9 focuses on custom solutions, we need to work with you to develop your site to meet your needs. It's a very interactive process that will develop into a fantastic web site for you or your organization. With that being said, a website built properly could take anywhere from 10 weeks to 6 months. It all depends on what you want your site to do and how complex it is. With solid communication with our clients, we meet each stage of the project and deliver our web sites on time and within budget. View our process for a dive into how we do things.

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Q: Why can't I find pricing on your site?

A: Paragon9 builds a wide range of web sites, and each site is custom built. That means custom graphics and custom functionality, so obviously, we need to sit down with you and truly think through your web site before we can deliver a proposal with a cost estimate. Contact us today and set up a meeting to see how Paragon9 can help you with your online needs. Besides, the first meeting is free, so give us a call! You know you want to.

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Q: Does location matter?

A: Being in the online industry it makes it both possible and easy to work together regardless of physical location. While Paragon9’s main headquarters reside in Phoenix, we have several customers throughout the globe.

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Q: Where can I submit my Request for Proposal?

A: All RFP's can be submitted via e-mail to info@paragon9.com, or via our Request a Free Consult form. Once received, a project manager will follow up with you in response via email, or give us a call at 1-602-595-1551 and set up a meeting to discuss your website needs.

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Q: Do I own my Web site?

A: For all intents and purposes, yes. You will own all rights to your site as soon as we receive our last payment. If you decided at some point to part ways with Paragon9, you'll be able to take your web site with you - graphics, programming, databases, etc.

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Q: Can you provide bilingual Web site design?

A: Yes, Paragon9 can develop sites in alternate languages. Any language is possible and you may choose to provide us with the translated content or let us translate your content for you. Indeed, our Content Management System can be built to easily provide accommodation updates to each version of your site.

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Q: After launch of my new site, how long will it take to obtain visibility in the search engines?

A: This is not an easy answer due to the unknown linked with growing search engine behavior. However, in our experience, new domains typically achieve search engine visibility approximately six to nine months after launch of the site. Your site may obtain visibility in Yahoo! and MSN prior to Google. While Paragon9 develops Web sites to be compatible with search engine indexing technology, there may be delays in obtaining organic visibility. During this delay, focus on your offline and pay-per-click advertising to drive traffic to your site.

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Q: What can I expect when beginning initial discussions with your Web development company?

A: When we begin discussing your web needs, you will be paired up with one of our experienced project managers. He/She will be matched with you according to your industry, the needs of your project. The goal of the project manager is to work with your organization to develop a strategy for achieving a successful web presence, and to provide you with detailed information about your project, pricing, and timeline. There is no cost for your first meeting with us and we look forward to discussing your website or internet needs with you. Please contact us at (602)595-1551 or by e-mail at info@paragon9.com.

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Q: Can you work with my marketing department and/or advertising agency for graphic development?

A: Yes, if desired, Paragon9 will gladly work with your marketing department or advertising agency for graphic development to ensure that your website is properly communicating your brand. However, this third-party involvement can influence the length of the graphic design process.

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Q: How does my project stay on task?

A: When choosing to partner with Paragon9, you will be paired up with a dedicated project manager who will oversee a team of developers and designers until your website is launched. During initial meetings, your project manager will work with you to determine the best method of keeping you up-to-date as the project progresses and, shortly after the kick-off meeting, you will be provided with a detailed project timeline that will outline the scope of the work and key milestones. As development progresses, you will be provided with graphic design proofs and a beta site, which rely on your feedback, approval, and testing. Keeping your project on task is a mutual effort!

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Q: What do I need to provide to you in order to get my Web site up and running?

A: While Paragon9 is a full-service Web site development company—offering design, development, hosting, and maintenance services—we do require that each client provide us with any desired content in an electronic format. In order to stay in sync with the timeline, content should be provided by the specified deadline.

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Q: What kind of technology do you support?

A: Paragon9 is experienced in the following programming languages and applications: HTML, Java, JavaScript, Active Server Pages (ASP), ASP.NET, Java Server Pages (JSP), DHTML, AJAX, Cold Fusion, XML, PHP, Microsoft SQL Database Server, Flash, and others.

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Q: Are there advantages to building a whole Web site in Flash?

A: There are advantages in implementing Flash components into your website, but we do not recommend planning the whole structural design in Flash, as it's more difficult to expand and improve functionality later. In addition, there are some limitations in search engine visibility if a site is built entirely in Flash.

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Q: Do you recommend using Flash for advertising and interactive pieces?

A: Absolutely. Flash is one of the most flexible and able platforms of content delivery on the web. It's by far one of the most browser compatible players.

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Q: What is the difference between streaming and downloading video?

A: Streaming enables users to watch the video shortly after clicking the link by requesting pieces of the video as you watch it, where as downloading forces you to download the whole video before watching it. Both streaming and downloading has its pros and cons, so the best choice depends on the type of web site or content you are offering.

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Q: Do you provide marketing services for my new Web site?

A: Paragon9 is skilled in all types of online marketing, including pay-for-click advertising, link building, and banner advertising. We also have experience and strategic partnerships for offline advertising!

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Q: Do you provide search engine marketing services?

A: Yes, Paragon9 does provide search engine marketing services. Any development work undertaken by us will be built in accordance with current search engine indexing technology, in an effort to obtain the highest natural placement possible. Additionally, our search engine optimization services can extend to websites that we have not developed. Paragon9 also offers pay-per-click services to manage your paid advertising campaigns through Google and Yahoo! If you are interested in our search engine optimization or pay-per-click services, please call us at (602)595-1551 or contact us via e-mail at info@paragon9.com.

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Q: What do your hosting packages include?

A: All Plans include: Our wourld-class data center, online set-up and instant account activation, front page extensions,•24x7 FTP Access, Best-of-Breed Routers, firewalls and servers, Web Site Statistics, Free Setup, Daily Backups, 24x7 Monitoring, 24x7 Email and Web-Based Tech Support, 24x7 Physical Security, and Secure SSL Certificates (optional extra)

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