# Paragon9, LLC — Full Content > Paragon9 is a trusted Microsoft Partner delivering custom software development, > application modernization, AI integration, digital workplace solutions, and managed > IT services for businesses in Phoenix, AZ and throughout the United States. > > Phone (Toll Free): (833) DEV-CODE / (833) 338-2633 > Phone (Local): (602) 595-1551 > Address: 60 E Rio Salado Pkwy #900, Tempe, AZ 85281 > Website: https://www.paragon9.com --- ## Home Page URL: https://www.paragon9.com/ ### Headline Intelligent Apps That Empower Your Employees / Engage Your Customers / Optimize Your Operations / Transform Your Offerings ### Value Propositions - Higher quality apps delivered faster: Get custom software, with built-in testing, delivered up to 50% faster than traditional software projects. - Connect legacy apps with new technology: Keep your existing database, just extend with a new presentation layer as a web or mobile app. - No need to maintain your own software: Get custom software and code that you don't have to maintain. ### App Modernization on Microsoft Azure We specialize in modernizing legacy line-of-business applications through integration, orchestration, and automation using web and mobile technologies on Microsoft Azure PaaS. Digital transformation is the opportunity to operate like a digital company — in the ways you empower your employees, optimize your operations, transform your offerings, and engage your customers. The technology you invest in is only valuable if it enables your business to do those things better. ### Digital Transformation Pillars - Empower Employees: Boost team effectiveness with mobile and cloud technology that supports flexible work and real-time collaboration. - Optimize Operations: Drive efficiency with flexible technology and intelligent processes. Modernize the IT backbone your business runs on. - Transform Offerings: Innovate with intelligent technology. Use data to anticipate market needs, imagine new offerings, and differentiate. - Engage Customers: Use intelligent technology to create personalized, seamless experiences that build loyalty and drive growth. ### Client Testimonials - Burger Carroll: "After being ignored by two other Microsoft certified partners, Paragon9 came to the rescue! Paragon9 is not only a Microsoft Partner, but they are Microsoft's Small Business Specialist. Gwen and her team were very accommodating and understood our needs, and the needs of our clients specific SharePoint requirements." - Health Endeavors: "Paragon9 helped our team develop our first iPhone and Android App. We could not have succeeded in our App launch without Paragon9's experience and creativity." - Oatey: "Within a few days, Gwen and her team were able to diagnose our core routing and functionality issues bringing our system back to operations. Without their energy and support, we would not have a working CRM tool for our customer service department." - AES: "It was very refreshing to have a team dedicate themselves to us and make sure we have everything we need. They took our vision and created something not only visually stimulating, but also user friendly. I would highly recommend them over and over again!" - SecureClose: "We engaged Paragon9 to assist in the design of our custom compliance application and provide programming services from concept to the prototype stage. Paragon9's commitment was critical to our success during development stage." - On The Mark: "Your business has become a valuable part of our business we greatly rely on. We value your skill sets, problem solving abilities and willingness to offer us the best customer service." - NationalParkeBooks.com: "The quality of their work has been phenomenal! Paragon9 has exceeded our expectations by building a website that is more robust, secure, and functional than we had even foreseen." - Bercel Builders, Inc.: "A very personal, professional and cost effective experience. I have found the technology business partner to aide my business in its growth." - San Tan Steel: "Paragon9 was able to translate what I wanted for my Website and Logo Design into an excellent finished product. My clients are impressed and it gave me the competitive edge I needed in my field. Top rate customer support!" - Philips Plastics: "Paragon9 made our website outstanding!! It's professional, colorful, musical and easy to navigate. We've had nothing but great comments and RESULTS!! We highly recommend Paragon9 for your web needs." --- ## About Us URL: https://www.paragon9.com/about-us Design. Develop. Support. That's what we do! When you partner with Paragon9 as your custom solutions provider, we assemble a team based on your project requirements to provide a solution that will fit your needs. ### Our Mission & Core Values The entirety of our mission can be defined in these nine tenets. By incorporating these standards, we believe we are able to deliver the level of work our name represents. These values are our first concern: 1. Quality — Our solutions are developed with high quality code, are de-coupled, modular, and scalable. This allows for apps to be easily modified so that the solution can grow and change as your business needs do. 2. Applicability — We aim to deliver custom solutions that are focused on solving specific business challenges and needs. 3. Accountability — We stand by our solutions and will offer support services for the management of their lifecycle. 4. Efficiency — We create new software solutions that simplify and streamline business processes. 5. Knowledge — By combining our technical expertise with the business experience of our clients, we deliver real solutions that are specific to that business and industry. 6. Communication — Through extensive consultation with our clients, we are able to create the solution they need rather than the solution we think they need. 7. Leadership — We develop software solutions that streamline the business operations of our clients to enable them to become industry leaders. 8. Precision — Our solutions are developed while paying particular attention to the details so we can deliver accurate and effective solutions. 9. Reliability — We strive to earn your trust as an organization through the delivery of superior solutions that just simply work. ### What Does Paragon9 Mean? The name "Paragon9" is a representation of who we are as an organization. From the dictionary: paragon [par'a gon', -gən] n. 1. a model or pattern of excellence. v.t. 2. to compare; parallel. 3. to match; rival. 4. (Obs.) to surpass. Etymology: 1540–50; from Middle French, from early Italian paragone (comparison, touchstone), from Medieval Greek parakónē (whetstone). The Symbolism of 9: Of all the single digit numbers, nine may be the most profound. Nine represents perfection, balance, order. In numerological terms, it is considered the most complete of all numbers — the beginning and end of all cycles. Some positive characteristics associated with nine are fulfillment, completion, universal understanding, interrelatedness, idealism, tolerance, generosity, humanitarianism, and justice. Nine is also associated with accomplished artists and thinkers who are inspired by universal truths. In the base 10 system, nine is the final number — a limit, a bound, or the ultimate attainment. Expressions such as "a cat has nine lives," "the whole nine yards," and "cloud nine" all reflect the concept of the ninth level as the nth degree. ### Tools & Technologies HTML5, CSS3, Bootstrap, jQuery, ASP.NET, ASP.NET MVC, ASP.NET Core, ASP.NET Web API, DevExpress, DevExtreme, Express App Framework, Xamarin, Visual Studio, Azure DevOps (Team Services) --- ## Our Process URL: https://www.paragon9.com/our-process The framework we use to get work done. Though Paragon9 offers a variety of services, our process remains the same. We work with you, combining our expertise to achieve the highest creative potential for your project. We believe that in working together, we are ensuring success. From the beginning, we are engaged in the planning process to ensure you are aware of the options that will best leverage your budget. We take the time to fully analyze and understand your project requirements, even if you're not too sure of them yourself. ### Scrum Framework We utilize the Scrum Framework to get work done. Scrum is looked at as more of a framework rather than a process or methodology, because instead of providing complete descriptions of the work detail, much is left up to the team. The team is cross-functional and self-organizing, meaning that everyone needed to take features from concept to completion is involved and decisions are made by the team as a whole. We complete work in vertical slices so that little pieces of the greater solutions can be released in short, iterative cycles called Sprints. This allows for applications to be released in phases, where modifications can be made and new features added as your business grows. ### Scrum Principles (Agile Manifesto) We value: - Individuals and interactions over processes and tools - Working software over comprehensive documentation - Customer collaboration over contract negotiation - Responding to change over following a plan ### Documentation We provide documents that act as blueprints for your project. These "living documents" allow team members to effectively communicate ideas and collaborate. We use them to outline the objectives and scope of the project to ensure we stay on task throughout the entire project. They are continuously changing and evolving as the project progresses. ### Why Use a Process? We use our process to reach a satisfactory level of mutual agreement on the objectives and scope of the project before significant resources are committed and expenses incurred. ### What Our Process Looks Like 1. Request a Free Consult Today — If you have the idea, we have the means to make it a reality. Simply submit your request to the Paragon9 team to start the process. 2. Receive Reply From Paragon9 — Whether it is a phone call or an email, someone will be setting up a time for a meeting. 3. Decide On Meeting Date/Time — When both parties agree, the date is set and things start moving. 4. Getting To Know One Another — We get to have a series of meetings to really get down to what is causing your problems. --- ## Case Studies URL: https://www.paragon9.com/case-studies Real clients. Real challenges. Real results. From rescuing a broken CRM to launching a first mobile app, Paragon9 has partnered with businesses across industries to deliver software that works — and partnerships that last. ### Oatey — CRM Rescue (Dynamics 365 / CRM) Challenge: Oatey's Dynamics 365 CRM developed critical routing and functionality failures that brought their customer service department to a halt. The team couldn't process requests, and the business needed a resolution fast. Solution: Paragon9 diagnosed the root cause of the configuration failures and restored full system operation within days, then transitioned into an ongoing Dynamics 365 support relationship to keep the CRM running reliably. Quote: "Within a few days, Gwen and her team were able to diagnose our core routing and functionality issues bringing our system back to operations… Without their energy and support, we would not have a working CRM tool for our customer service department." ### SecureClose — Compliance App (Custom Software / Mobile) Challenge: SecureClose needed a custom compliance application built from concept to prototype, targeting multiple platforms with complex audio and video integration requirements. Solution: Paragon9 partnered from the earliest design phase through working prototype, engineering the multi-platform architecture and solving the audio/video integration challenges at the core of the compliance workflow. Quote: "We engaged Paragon9 to assist in the design of our custom compliance application, SecureClose, and provide programming services from concept to the prototype stage… Paragon9's commitment was critical to our success during development stage." ### Burger Carroll — M365 Migration (Microsoft 365 / SharePoint) Challenge: After two Microsoft Certified Partners failed to engage with their small-business needs, Burger Carroll still needed a full Microsoft 365 migration with customized SharePoint configured for their clients. Solution: Paragon9 handled the full Microsoft 365 migration and SharePoint configuration, providing responsive guidance within 24 hours whenever questions arose and staying available as an ongoing partner well after go-live. Quote: "After being ignored by two other Microsoft certified partners, Paragon9 came to the rescue!… very accommodating and understood our needs, and the needs of our clients' specific SharePoint requirements." ### AES — Business Website (Web Design & Development) Challenge: AES needed a website that was visually compelling, easy for their own team to update, and backed by a partner who would stay engaged after launch. Solution: Paragon9 translated AES's vision into a custom site balancing visual impact and ease of use, then delivered training and ongoing support. Quote: "It was very refreshing to have a team dedicate themselves to us and make sure we have everything we need… They took our vision and created something not only visually stimulating, but also user friendly." ### Health Endeavors — Mobile App Launch (iOS & Android) Challenge: Health Endeavors had the concept for their first mobile app but lacked in-house technical expertise to navigate the development lifecycle and launch successfully on both iOS and Android. Solution: Paragon9 guided the full mobile development lifecycle — scoping, design, cross-platform development, and App Store launch. Quote: "Paragon9 helped our team develop our first iPhone and Android App. We could not have succeeded in our App launch without Paragon9's experience and creativity." ### On The Mark — Client Portal (Client Portal / Ongoing Partner) Challenge: On The Mark needed a technology partner who could deliver a client portal and grow with them over time. Solution: Paragon9 built the OTM client portal and established a deeply collaborative, ongoing support relationship, embedding as an extension of their business. Quote: "Your business has become a valuable part of our business we greatly rely on. We value your skill sets, problem solving abilities and willingness to offer us the best customer service." ### More Projects (Historical) - Skatebout (Sports & Entertainment): Online skateboarding contest platform — skaters post videos, viewers vote to determine winners, with payment processing and a global skatepark directory. - TattooZen (Health & Beauty): Web-based point-of-sale and studio management platform for tattoo and piercing shops — appointments, inventory, sales, and artist management. - Serenity Hair Design (Health & Beauty): Clean brand presence for a local hair salon. - Philips Plastics & Machining (Manufacturing): Industrial manufacturer site translating technical capabilities into a credible web presence. - Monte Vista Mexico (Real Estate): Custom web app for a Mexico-based property development project. - American E-Books Center (Publishing & eCommerce): Online storefront and brand identity for a digital book retailer. - Altra Home Decor (Retail): Visual identity refresh and updated online presence. - San Tan Steel (Industrial / Manufacturing): Professional B2B web presence for a steel fabrication business. - Convenient Calendar (Productivity Software): Purpose-built scheduling web application. - Bercel Builders Inc. (Construction): Portfolio site helping a residential builder connect with prospects. - eBOOMER Realty (Real Estate): Audience-specific design and messaging targeting baby boomers. --- ## Custom Software Development URL: https://www.paragon9.com/custom-software-development Software built for how your business actually works. Paragon9 is a custom software development company specializing in .NET applications for mid-market businesses in Phoenix, AZ and beyond. We build line-of-business applications, web portals, mobile apps, API integrations, and cloud-native systems on Microsoft Azure — from requirements through production delivery and ongoing support. ### .NET Custom Application Development Paragon9 builds custom software on ASP.NET, C#, Entity Framework, and Azure PaaS — the same enterprise-grade stack that powers some of the world's largest business applications. Whether you're building a new line-of-business tool from scratch or replacing a legacy system that's holding your business back, we deliver production-quality code with built-in testing, CI/CD pipelines, and documentation that makes future maintenance straightforward. ### Agile Delivery — Working Software Every Sprint Paragon9 uses an agile Scrum methodology with two-week Sprints. At the end of every Sprint, you see working, deployable software — not status updates, not wireframes, not promises. This means you can validate direction early, provide feedback while there's still time to act on it, and reprioritize as your business needs evolve. Our clients consistently report receiving working software up to 50% faster than comparable waterfall engagements. ### Legacy System Modernization Most mid-market businesses have at least one critical system that's held together with exports, manual re-entry, and institutional knowledge. Paragon9 specializes in modernizing legacy .NET applications — extending them with new web or mobile front-ends, integrating them with modern cloud services, and migrating them to Azure PaaS — without requiring you to replace your existing database or data model. Your data stays intact; the limitations go away. ### Cloud-Native on Microsoft Azure Every application Paragon9 builds is designed for Azure PaaS — meaning you get automatic scaling, built-in high availability, and managed infrastructure that doesn't require a server administrator. We use Azure App Service, Azure SQL, Azure Functions, Azure Service Bus, and Azure Key Vault as the default building blocks. ### What We Build - Line-of-Business Apps: Internal tools, portals, dashboards, and workflow applications that run your operations. - Web Applications: Customer portals, self-service platforms, SaaS products, and enterprise web apps on Azure. - Mobile Apps: iOS and Android apps that connect your employees and customers to your business systems. - API & Integrations: RESTful APIs, Azure Logic Apps, and Service Bus integrations that connect your systems reliably. ### FAQ - What is a custom software development company? A company that builds software specifically designed for a client's unique business requirements — as opposed to off-the-shelf software. Paragon9 specializes in .NET applications on Microsoft Azure for mid-market businesses. - How do you price custom software development? Two models: fixed-price project engagements for well-defined scope, and Managed DevOps (subscription) for ongoing development and maintenance. - Do you work with businesses outside of Phoenix, AZ? Yes. While based in Tempe, AZ, Paragon9 works with clients across the United States using Microsoft Teams and regular Sprint reviews. - What makes Paragon9 different? Exclusive Microsoft stack focus; specialization in mid-market businesses (50–250 employees); Managed DevOps subscription model for ongoing software maintenance. --- ## Azure Migration URL: https://www.paragon9.com/azure-migration Move to the cloud with confidence — not chaos. Moving your workloads, databases, and applications to Microsoft Azure is one of the highest-leverage investments a mid-market business can make — but only when it's done right. Paragon9 guides you through every phase of Azure migration: from assessing what you have, to planning the move, to executing the migration, to optimizing your cloud environment after go-live. ### Azure Migration Assessment Before a single workload moves, Paragon9 performs a Migration Readiness Assessment of your current environment — cataloging applications, databases, dependencies, and security posture. We identify which workloads are lift-and-shift ready, which need modernization before moving, and which should stay on-premises. You get a prioritized migration roadmap with realistic cost projections, not vendor estimates. ### Migration Planning Every Azure migration plan we build is specific to your environment. We design the target Azure architecture — choosing the right services (IaaS, PaaS, or hybrid), configuring network topology, establishing security baselines, and defining the migration sequence to minimize downtime and risk. We plan for the cutover before we touch anything in production. ### Migration Execution Paragon9 executes migrations using Azure Migrate and proven runbooks with defined rollback procedures at every step. We migrate workloads in waves — lower-risk systems first — validating data integrity and application behavior in Azure before decommissioning on-premises infrastructure. Cutovers are planned, communicated, and rehearsed. ### Post-Migration Optimization After go-live, Paragon9 reviews your Azure environment for cost optimization (right-sizing VMs, reserved instances, eliminating idle resources), security hardening (Defender for Cloud, Azure Policy, RBAC), and performance tuning. Most clients recover 20–35% of their initial cloud spend through post-migration optimization alone. ### What We Migrate - Windows Workloads: IIS, SQL Server, .NET apps, file servers, and domain controllers — lift-and-shift or modernized to PaaS. - SQL Server & Databases: SQL Server to Azure SQL Database, Azure SQL Managed Instance, or Azure Database for PostgreSQL. - Microsoft 365: Exchange, SharePoint, and file share migrations to Microsoft 365 with data validation and cutover planning. - Line-of-Business Apps: Legacy .NET applications refactored or re-platformed to Azure App Service, Azure Functions, or Containers. ### FAQ - How long does an Azure migration take? A focused migration of 3–5 workloads typically takes 6–12 weeks. Larger environments may take 3–6 months. Assessment phase takes 2–3 weeks. - Will my business experience downtime? Paragon9 uses online migration techniques with final synchronization cutovers during planned maintenance windows. Mission-critical cutovers are typically measured in minutes. All plans include rollback procedures. - How much does Azure migration cost? Depends on workload count/complexity. Detailed cost projections are part of the Migration Readiness Assessment, including projected ongoing Azure infrastructure costs. Most clients see ROI within 12–18 months. - Is Paragon9 a Microsoft Azure partner? Yes. Paragon9 is a trusted Microsoft Partner with deep expertise in Azure migration, Azure PaaS development, and Microsoft 365. --- ## Application Modernization URL: https://www.paragon9.com/application-modernization Reach more customers. Increase margins. Reduce operational costs. Enable more business innovation by modernizing your legacy apps to connect with modern applications and mobile devices and reach more customers, increase margins, and reduce operational costs. ### Connect Your Legacy Apps with New Technology Modernize your legacy apps and platform so they can connect and interoperate with modern apps and mobile devices. ### Keep Your Existing Database, Build New Presentation Layer Infuse your data into your apps and business so that it just works and doesn't pile up. Keep your existing database — just extend with a new presentation layer as a Web App or Mobile App. ### Move from Infrastructure to Innovation with Microsoft Azure Shift your web apps and databases to Azure's Platform as a Service (PaaS) and create innovative apps with freedom and flexibility while having someone else look after the platform. ### High Quality Apps Delivered Faster Custom software, with built-in testing, delivered up to 50% faster than traditional software projects. ### Not Sure Yet? Start with a Proof of Concept A Proof of Concept (PoC) lets you validate that the proposed modernization approach will actually solve the problem — before committing to a full project. We define a clear, concrete scope with an Application Design Session, build a scaled-down but production-quality implementation, and deliver a report covering pros/cons, the value proposition, and expected production costs over time. It's the fastest way to turn stakeholder skepticism into a green light — and if the PoC succeeds, we deploy it straight to production. ### What's Involved? - User Interviews: How do your users use your app today? - App Development: Development of the app modernization solution. - Data Migration: Migration plan to new services without data loss. - Data Validation Testing: No data loss between production and new staged app. - Application Cut-Over: Communicate plan of switch to new app. - Training: Train your users on the new app. --- ## Application Integration URL: https://www.paragon9.com/application-integration Connect new & existing systems together. Enable seamless communication between your applications and systems. Application integration allows disparate systems to work together, sharing data and processes to improve efficiency and unlock new capabilities across your business. ### Connect Your Systems in Flexible, Scalable Ways Break down data silos by integrating your legacy apps and new systems. Whether it's on-premises, cloud, or hybrid, we design integration architectures that let your applications talk to each other reliably. ### Azure Integration Services for Modern Businesses Leverage Microsoft Azure's integration platform including Logic Apps, Service Bus, API Management, and Event Grid to orchestrate workflows and connect systems at scale. ### API Development & Management to Bridge Your Applications Custom API development and management so your systems can communicate securely and reliably. From RESTful APIs to message-based integrations, we build the bridges your business needs. --- ## Web App Development URL: https://www.paragon9.com/web-app-development Web apps — all you need is a browser and internet connection. A custom web application can be developed to establish more features and capabilities to run your business — allowing you to conduct business on a global level and create new revenue streams. ### Enterprise Web Apps Develop something new, enhance your existing application architecture, or re-architect your application to achieve new capabilities: - Portals or dashboards for real-time business intelligence - Modern single-sign-on and multi-factor authentication with access to legacy systems - Internal apps needing to be optimized for cost or burst for scale (e.g., Benefit Enrollment, Performance Review) - Intranet app availability beyond the firewall ### Microservice Apps Build custom microservice-based apps and services for 24x7 availability, self-healing reliability, high throughput data access and storage, and the ability to grow in the cloud to hyper scale proportions: - Internet of Things for Connected Devices - Multi-tenanted apps that autoscale - Always-on back end services ### Customer Facing Websites Leverage template-driven development using Azure App Services for web presence, digital marketing campaigns, product sites, ecommerce sites, and events: - Personalize the experience for each user - Analyze your users and provide real-time insights - Quickly launch and update your digital marketing experience - Global availability to improve customer engagement ### Types of Web Solutions Enterprise: Internal corporate sites, self-service portals, line-of-business applications, intranet apps Microservice: Software as a Service (SaaS) apps, authentication services, multi-tenanted apps, microservice-based apps Customer Facing: Product sites, corporate presence, e-commerce, event sites, digital marketing sites --- ## Mobile App Development URL: https://www.paragon9.com/mobile-app-development Place your app in the pockets of your customers. Mobile apps are the interface through which users interact with the device. Let Paragon9 help you embrace the mobile app revolution with a custom developed mobile solution that will both mobilize and enhance your brand experience. ### Mobile Apps are Part of a Larger Modernization Solution Mobile apps are one component of a larger, modern, omnichannel application architecture. Create new applications or endpoints to existing apps for Android and iOS. ### Add-on Mobile Experiences to Your Existing Business Processes Extend your web application experience to mobile devices and connect to your existing on-premise business processes and data from your mobile apps. ### Mobile Backend as a Service that Scales with Your Business Rapidly develop engaging cross-platform and native apps for iOS and Android and store app data in the cloud or on-premises. Whether it's user authentication, push notifications, offline capabilities, secure connectivity, or custom backend logic, with Azure App Services we can easily develop and scale the backend your mobile app demands. ### Create Cross Platform Mobile Apps that Deliver Native Experience With the Microsoft Mobile DevOps solution, we can easily adapt to the needs of your business and your apps — supporting a flexible set of mobile development options from multi-device native apps to mobile web and hybrid apps. --- ## AI Integration URL: https://www.paragon9.com/ai-integration Build AI-powered features into your custom applications. Artificial intelligence isn't just a tool for end users — it's a capability you can build directly into your applications. From intelligent search and document processing to LLM-powered workflows, Paragon9 integrates Azure AI services into your custom .NET applications so they do more, decide smarter, and scale with your business. --- ## AI Services URL: https://www.paragon9.com/ai-services Put AI to work for your business with Microsoft Copilot. Microsoft AI and Copilot represent the most significant shift in workplace productivity in decades. Whether you need to roll out Microsoft 365 Copilot across your organization, build a custom AI agent tailored to your business processes, or accelerate your dev team with GitHub Copilot — Paragon9 can guide you from readiness assessment through full adoption. ### Microsoft 365 Copilot — AI embedded in the tools your team already uses Microsoft 365 Copilot brings AI assistance directly into Word, Excel, PowerPoint, Outlook, and Teams. Summarize meeting notes, draft emails, analyze data, and generate first-draft content — all from within the apps your employees use every day. Paragon9 helps you assess readiness, configure security and compliance settings, manage licensing, and drive user adoption so your team gets real value, not shelfware. ### Copilot Studio — Build custom AI agents for your business Copilot Studio is Microsoft's low-code platform for building and deploying custom AI agents and chatbots. Go beyond out-of-the-box Copilot by creating agents that understand your data, follow your processes, and integrate with your existing systems. From an internal HR assistant to a customer-facing support bot, Paragon9 can design, build, and deploy AI agents that automate workflows and surface the right information at the right time. ### GitHub Copilot — Accelerate your development team GitHub Copilot is an AI pair programmer that helps developers write better code, faster. It suggests entire functions, catches bugs early, generates unit tests, and explains unfamiliar code — all directly inside Visual Studio and VS Code. For teams already using Azure DevOps or GitHub, Paragon9 can integrate GitHub Copilot into your existing development workflow so your developers spend more time on the problems that matter and less time on boilerplate. ### AI Readiness & Governance — Deploy AI responsibly and securely Rolling out AI tools without a plan creates risk. Paragon9 helps you establish the policies, permissions, and data boundaries needed to deploy Microsoft Copilot safely. We assess your Microsoft 365 tenant configuration, review data sensitivity labels, define acceptable use policies, and deliver end-user training — so you can move fast without exposing data you shouldn't. --- ## Power Platform URL: https://www.paragon9.com/power-platform Build apps, automate workflows, and visualize data — without writing a line of code. Microsoft Power Platform puts enterprise-grade tools in the hands of every employee. Power Apps, Power Automate, Power BI, and Dataverse work together to help your business build custom applications, eliminate repetitive manual work, surface actionable insights from your data, and connect systems across your organization — all without heavy custom development. ### Power Apps — Custom business apps built in days, not months Power Apps is Microsoft's low-code application development platform. Build custom forms, mobile apps, and internal tools that connect to your existing data — SharePoint, Dataverse, Dynamics 365, SQL Server, or hundreds of other connectors. Paragon9 helps you identify the right processes to digitize, design apps that employees will actually use, and deploy them securely across your organization. ### Power Automate — Eliminate repetitive work with intelligent automation Power Automate lets you build automated workflows between your apps and services — routing approvals, syncing data, triggering notifications, and processing documents without manual effort. From simple email rules to complex multi-step business processes, Power Automate connects your Microsoft 365 tools, Dynamics 365, Azure services, and hundreds of third-party systems. Paragon9 designs and builds flows that reduce friction across your team's daily work. ### Power BI — Turn data into decisions Power BI transforms raw data from across your business into interactive dashboards and reports that leadership and operations teams can act on in real time. Connect to Azure SQL, Dynamics 365, SharePoint, Excel, and dozens of other sources. Paragon9 designs reports that surface the metrics that matter — revenue trends, operational bottlenecks, customer activity — so your team spends less time pulling data and more time making decisions. ### Dataverse & Integration — A unified data foundation for your business Dataverse is the secure, scalable data platform that ties the Power Platform together. It provides a common data schema shared across Power Apps, Power Automate, Power BI, and Dynamics 365 — eliminating the siloed, disconnected data that slows businesses down. Paragon9 helps you design your Dataverse environment, migrate existing data, configure role-based security, and connect it to your other Microsoft 365 and Azure services for a clean, unified foundation. --- ## Workplace Productivity & Collaboration URL: https://www.paragon9.com/workplace-productivity Empower your people to do more — together. The most productive organizations don't just equip individuals — they connect their people. With the right Microsoft cloud solution, your employees can work from anywhere, collaborate in real time, and access everything they need on any device — while your business data stays protected every step of the way. ### Work from Anywhere on Any Device Your team shouldn't have to be in the office to get things done. Cloud and mobile technologies give employees secure access to business data, files, and applications wherever they are — on a desktop, laptop, or phone. Paragon9 helps you deploy and configure the right Microsoft 365 tools so your people can stay productive without compromising security. ### Teamwork is How Work Gets Done People who work as connected teams consistently outperform those working in isolation — they iterate faster, surface better ideas, and accomplish more. But collaboration doesn't happen on its own. It requires the right environment, the right tools, and a culture backed by technology that makes working together the path of least resistance. ### Microsoft Teams — Your digital headquarters Microsoft Teams brings chat, video meetings, file sharing, and app integrations into a single workspace. Whether your team is co-located or distributed across time zones, Teams keeps conversations connected to content — so context never gets lost in an email thread. Paragon9 configures Teams alongside SharePoint and Microsoft 365 to give your organization a cohesive, searchable digital workplace. ### Share, Discover & Co-Author Content from anywhere across your organization With SharePoint, OneDrive, and Microsoft 365 Apps, your team can co-author documents in real time, discover relevant content across the organization, and keep files, sites, and knowledge easily accessible across teams — no more emailing attachments back and forth. ### Protect Your Data Wherever it Goes Productivity and security aren't a trade-off — with Microsoft, they go hand in hand. Security is built into every layer of the Microsoft cloud, protecting your business data, devices, and user identities from modern threats. Paragon9 helps you configure identity management, conditional access, and data loss prevention policies so your team can work freely without exposing what matters most. --- ## Workplace Collaboration URL: https://www.paragon9.com/workplace-collaboration Bring people, conversations & content together to achieve more. To be competitive, firms are increasingly finding that they have to get their people working together more often and more deeply. Without question, people still do valuable work on their own, but no one person has the answer alone. By combining the collective wisdom of the group quickly, you can compete and win. --- ## Operational Efficiency URL: https://www.paragon9.com/operational-efficiency Efficiency = Profit = Fuel for Growth. Optimize your operations to do more with less and drive maximum business efficiencies with flexible, intelligent technology. Microsoft technology can help you get the most out of your technology, streamline business processes, and diminish business interruptions. --- ## Workflow Orchestration URL: https://www.paragon9.com/workflow-orchestration Integrate. Orchestrate. Automate. Complex businesses run on dozens of systems that were never designed to talk to each other. Azure integration services give you the orchestration layer to connect enterprise applications, automate multi-step workflows, route messages reliably, and react to events in real time — without rewriting your existing systems or bolting on fragile point-to-point integrations. Azure services used: Logic Apps, Service Bus, API Management, Event Grid. --- ## Mobility & Security URL: https://www.paragon9.com/mobility-security Secure company data when and where you need it. The cloud-first, mobile-first world is here. People expect to have the ability to work where, when, and how they choose — using the devices they love and the apps they are familiar with. Enhance your Microsoft 365 experience with a secure and integrated solution which addresses your need to keep company data secure and your employees productive, wherever they choose to work. --- ## DevOps / App Lifecycle Management URL: https://www.paragon9.com/devops-app-lifecycle-management Continuously integrate & deliver innovation. DevOps is the union of people, process, and products that supports the continuous delivery of value to end users. Deliver winning applications using a comprehensive set of best-in-class tools and technologies that align development and operations teams, working on-premises, in the cloud, or in hybrid environments. ### People People/culture is about bringing people together in a collaborative fashion that enables multi-discipline teams to work together more easily, share common goals, and focus on identifying new areas for improvement. ### Process Process is about finding ways to increase efficiency, streamline feedback, and eliminate waste. All processes should be focused on delivering business value faster — focusing on the flow of value through the system. ### Tools Tools support processes and help people collaborate — delivering software faster, facilitating feedback and experimentation. ### Four Challenges of DevOps at Scale 1. Maintain service reliability, scale to meet customer demand, maintain security posture, and provide feedback to continuously improve. 2. Give developers the best tools and re-usable building blocks to accelerate ideation to realization. 3. Developers need to collaborate both internally and externally, with partners and open source projects. 4. With more collaboration on the same code, ensure it can be built, passes required tests, is secure, and can be deployed at any time — and new features need to be aligned with business objectives and tracked. ### The Shift to DevOps Old World: Focus on planning, compete not collaborate, static hierarchies, individual productivity, efficiency of process, assumptions not data. New World: Focus on delivering, collaborate to succeed, fluent and flexible teams, collective value creation, effectiveness of outcomes, experiment, learn, and respond. ### The DevOps Journey Defined - Flow: The flow of value as code moves from developer environment to production, and the rate at which business value is delivered. - Backlog: How an organization defines and manages requirements and how effective they are. - Agile Schedule & Teams: Behaviors and characteristics that reflect team organization and work schedule. - Evidence: How an organization uses data in decision making, including code analysis, test results, and real-world usage metrics. - Technical Debt: How an organization thinks about and manages decisions that incur technical debt. - Production: How an organization manages software in its production environment, including detecting and responding to unexpected events. - Cloud Infrastructure: How the organization approaches and manages the core infrastructure their systems and apps run on. --- ## DevExpress Consulting URL: https://www.paragon9.com/devexpress-consulting XAF consulting and training from a team DevExpress lists by name. Paragon9 is listed on DevExpress's own eXpressApp Framework page as a consulting and training resource — because we've done the work. Whether you're starting a new XAF application, getting a dev team productive on DevExpress tools, or need an expert in your corner when the framework does something unexpected, we've been there. ### XAF & XPO Implementation — Build production apps on the right foundation eXpressApp Framework (XAF) is one of the most powerful rapid application development frameworks available for .NET — and one of the most complex to architect correctly. Paragon9 has implemented production XAF applications across multiple industries, with hands-on experience in module architecture, business object design, security system configuration, and UI customization for both WinForms and ASP.NET. - eXpressApp Framework (XAF) — WinForms & ASP.NET module architecture, controller and action development, UI layer customization - Express Persistent Objects (XPO) — ORM design, object persistence, database creation, and query optimization - XAF Security System — role and permission configuration, row-level security, custom authentication - DevExpress Dashboard & Reporting — enterprise BI, Office File API, and report suite configuration ### Developer Training & Onboarding — Get your team productive, fast Getting a development team productive on DevExpress tools takes more than reading documentation. Paragon9 provides hands-on training tailored to your team's experience level and your application's specific stack — from XAF fundamentals to advanced component integration. - XAF architecture walkthroughs — module system, application model, and extension points - XPO data modeling — class hierarchy design, associations, and query strategies - Platform controls training — WinForms, ASP.NET Core, Blazor, and .NET MAUI - DevExtreme JavaScript controls — Angular, React, and jQuery integration - CodeRush for Visual Studio — refactoring, code navigation, and productivity workflows ### Subject Matter Expert Support — Expert backup when your team hits a wall When your team encounters a DevExpress behavior that doesn't make sense, a performance issue in XPO, or a complex XAF architectural decision, Paragon9 provides on-demand SME access for teams that need expert-level DevExpress guidance without adding a full-time specialist to the payroll. - XAF troubleshooting — diagnosing unexpected framework behavior, upgrade path guidance, and architectural review - XPO performance & design review — query tuning, schema design, and caching strategies - Code review — identifying anti-patterns and recommending DevExpress best practices - Ongoing advisory — embedded expert access on a retainer or subscription basis --- ## Microsoft Technologies URL: https://www.paragon9.com/microsoft-technologies World class technologies that businesses trust. Market uncertainty and a rapidly changing technology landscape is driving businesses to rethink their IT and business strategies. With our deep expertise in Microsoft cloud technologies we can help you design and execute solutions that meet your unique business goals. Services cover Azure, Microsoft 365, and Dynamics 365 migration and implementation. --- ## Digital Transformation URL: https://www.paragon9.com/digital-transformation Transform your business for the future. Digital transformation represents the opportunity for your business to think and operate like a digital company — in the ways you engage your customers, empower your employees, optimize your operations, and transform your products. The technology you use is only useful if it enables your business to transform the way you do these things. --- ## Managed DevOps URL: https://www.paragon9.com/managed-devops It's kind of like leasing for custom app development. Our Managed DevOps model is a bit different than other app development models. You subscribe to our service and get access to our whole team. You set the goals and objectives for our team. You tell us what you need, we get it done — It's that simple! ### Custom Software & Code that You Don't Have to Maintain Now you can focus on your core business and we'll focus on the code. ### Modernize Your Apps & Your Costs Fixed projects can create overhead and waste that slow you down. Managed DevOps allows us to develop, test, monitor, and learn from a hypothesis and quickly iterate our way to success. ### End-to-End DevOps 1. Plan + Track: Every project starts with an idea — and a plan to turn this idea into reality. Work needs to be managed and progress tracked continuously. 2. Develop + Test: Once a sprint starts, developers turn great ideas into reality by writing code and building functionality. Unit tests are created and run to ensure quality bars are met. 3. Deploy + Release: When the build passes, the app package is deployed and automated UI and user beta testing commences to prepare for app production. 4. Monitor + Learn: Having monitoring infrastructure in place enables you to learn and understand how users use your app, how it reacts, and to fix issues and bugs faster. --- ## Infrastructure Management URL: https://www.paragon9.com/infrastructure-management Your IT assets proactively managed & maintained. Stay competitive by making technology your business advantage. Staying on top of business and technology trends has become increasingly expensive. However, your competitors will be investing in IT even if you don't — and that's something you can't afford. We provide technical management services for your entire IT infrastructure that are delivered in a way that lets you focus on your business and not the technical problems. --- ## Cloud Services Management URL: https://www.paragon9.com/cloud-services-management Monitoring & billing management so you don't have to. With our expertise and cloud services from Microsoft, you can quickly and affordably meet your business goals, whether it's adapting to a changing competitor landscape, achieving business growth, protecting customer data, or reaching new clients. Let Paragon9 and Microsoft cloud services put you on the fast track to the modern business. --- ## Help Desk Support URL: https://www.paragon9.com/help-desk-support Support that's right for you when you need it. We proactively manage your network as well as support your desktop and web applications. Our support team provides technical services for your entire IT infrastructure, from your desktops, laptops, servers, and printers all the way down to your mobile devices and the apps that run on them. --- ## Opportunities / Careers URL: https://www.paragon9.com/opportunities There's opportunity in the desert. We don't have any open positions at the moment — but that changes. If you're a sharp developer, architect, or consultant who wants to work on real Microsoft cloud and custom app projects, we'd love to hear from you. Send us your information and we'll reach out when the right opportunity comes up. ### What We Work On Paragon9 builds custom web and mobile applications, modernizes legacy line-of-business systems on Azure PaaS, and delivers Microsoft 365, Power Platform, and Dynamics 365 solutions for midmarket businesses. Our stack centers on .NET, Azure, DevExpress, and GitHub — with DevOps built into how we work, not bolted on. ### How We Work We run Scrum sprints, ship working software continuously, and work closely with clients. Projects are a mix of project-based and subscription (Managed DevOps) engagements — so the work is varied. You'll collaborate with a small team, and have direct visibility into how your work impacts the client's business. --- ## Contact URL: https://www.paragon9.com/contact-us - Phone (Toll Free): (833) DEV-CODE / (833) 338-2633 - Phone (Local): (602) 595-1551 - Address: 60 E Rio Salado Pkwy #900, Tempe, AZ 85281 - Website: https://www.paragon9.com - LinkedIn: https://www.linkedin.com/company/paragon9 - Facebook: https://www.facebook.com/paragon9llc - Email: info@paragon9.com --- ## The Kernel Hub URL: https://www.paragon9.com/kernels Modular Infrastructure for a Sovereign Enterprise. The Surface is Decoration. The Core is the Kernel. Most businesses are built on "Decoration" — a fragmented collection of third-party SaaS subscriptions, disconnected spreadsheets, and fragile workflows that break the moment the Operator steps away. At Paragon9, we don't build decorations. We install Kernels. Legacy application modernization is the process of transforming aging, fragile business infrastructure into a coherent, scalable system that you own and control. At Paragon9, our modernization framework is organized around three Kernels, each addressing a distinct layer of the legacy problem: resilience, operational efficiency, and data sovereignty. A Kernel is the foundational logic of an operating system — the mission-critical core that manages resources, ensures security, and maintains uptime even when the external environment is in chaos. We apply the same principles of systems engineering used in high-performance computing to business architecture. ### I. Resilience Kernel Focus: Business Continuity & Crisis Management. The Logic: Survival is the only prerequisite for success. The Resilience Kernel is the "Survival Kernel" for your enterprise. We identify your single points of failure — digital, financial, or operational — and install the protocols necessary to keep your revenue and systems online during a crash. - P9 Legacy Audit: A forensic diagnostic of your current vulnerabilities. - Stress-Tested Workflows: Redundant systems that ensure 100% uptime regardless of operator status. - Crisis Protocol: Pre-engineered responses to system interruptions. ### II. Systems Kernel Focus: Operational Efficiency & Automation. The Logic: Complexity is the enemy of execution. We replace your "Franken-stack" with the Operator's Stack. Utilizing Azure and the Power Platform, we engineer a unified environment where your data flows seamlessly and your AI agents execute with precision. - Custom Infrastructure: Bespoke Azure/Microsoft deployment tailored to your specific logic. - AI Integration: Deploying managed agents to handle high-frequency, low-leverage tasks. - The Reconstruction Protocol: Refactoring legacy processes into automated, scalable assets. ### III. Legacy Kernel Focus: Brand Sovereignty & Asset Protection. The Logic: Stop renting your business. Own the dirt. The Legacy Kernel ensures that the work you do today remains your property twenty years from now. It is the architecture of permanence, moving your intellectual property onto Owned Infrastructure. - Data Sovereignty: Moving customer data out of SaaS silos and into your own private Data Lake. - Authoritative Web Architecture: Clean-code infrastructure designed for long-term authority rather than algorithm chasing. - The System Manifesto: A technical "Owner's Manual" that makes your business transferable, scalable, and permanent. ### Why a Kernel? - Immutable Logic: Unlike standard "consulting," a Kernel is a permanent installation of the P9 Source Rule into your business DNA. - Redundancy by Design: Our Kernels are built within your own Sovereign Stack (Azure/Microsoft), ensuring that you own your data. - Resilience Tested: These aren't theoretical models. Every Kernel we install has been stress-tested through real-world system interruptions and physical Event Horizons. --- ## Resilience Kernel URL: https://www.paragon9.com/kernels/resilience Enterprise Continuity & Risk Refactoring. In legacy systems, stability is often a mask for fragility. Legacy applications are often "Load-Bearing Wall" systems — if one outdated dependency fails, the entire enterprise collapses. The Resilience Kernel is our framework for legacy application risk assessment — identifying and eliminating those single points of failure before they find you. We don't just "fix" bugs; we re-engineer the system to survive the inevitable failure of its components. ### 01. The P9 Legacy Audit — The Diagnostic Modernization begins with a forensic "Stress Test." We treat your legacy app as a black box and map every point of failure. - Technical Debt Assessment: Identifying the "decaying code" that poses an immediate threat to uptime. - The Bus Factor Evaluation: Documenting tribal knowledge — if your lead dev or the current operator disappears, does the system die? - Platform Dependency Mapping: Identifying "Rented" infrastructure (old servers, niche APIs) that could be shuttered without notice. ### 02. The Reconstruction Protocol — The Implementation We modernize by installing a "Resilience Layer" around your core assets. - Logic Decoupling: We extract mission-critical business logic from aging frontends. This ensures that even if the "shell" of your app breaks, the engine keeps running. - Immutable Failover: We mirror your legacy data into an "Air-Gapped" Azure environment. If your primary server fails, the Resilience Kernel initiates a "Warm-Site" handover. - Active Monitoring & Healing: We deploy automated "Health Checks" that detect system hangs before they reach the end-user, initiating restarts or redirects automatically. ### Proven Durability — The Alpha Build The Resilience Kernel is the same framework that allowed the P9 Source to maintain 100% data integrity and operational continuity during a total system interruption in 2026. Every protocol in this framework was stress-tested against a real-world Event Horizon, not a theoretical exercise. --- ## Systems Kernel URL: https://www.paragon9.com/kernels/systems Complexity is a tax on your revenue. Legacy system modernization isn't just about "new code"; it's about removing the friction between your data and your decisions. Most legacy firms suffer from "Human Middleware" — where employees spend their day manually moving data between systems that don't talk to each other. The Systems Kernel is our framework for replacing that friction with a unified, high-velocity Operator's Stack built on Azure and the Microsoft Power Platform. ### 01. The Operator's Stack — The Architecture We refactor your fragmented legacy tools into a cohesive environment built on the Microsoft Azure & Power Platform substrate. - Data Synthesis (The Data Lake): We bridge your legacy SQL databases with Azure Data Lake Storage and Azure SQL, creating a "Single Source of Truth" across your entire data estate. - API Modernization: We wrap your aging software in custom API layers via Azure API Management, allowing modern tools and AI agents to interact with your legacy data as if it were brand new. - Visual Command (The Dashboard): We replace opaque spreadsheets with real-time Power BI dashboards, giving the Operator a "Single Pane of Glass" view of the entire enterprise. ### 02. AI Agent Orchestration — The Engine The final stage of modernization is the deployment of Autonomous Logic. - High-Frequency Automation: We identify the repetitive, low-leverage tasks currently performed by "Human Middleware" and automate them using Power Automate flows and custom Azure-hosted AI agents. - Intelligent Data Routing: We deploy LLM-based agents to sort, categorize, and act on incoming legacy data (emails, invoices, logs) with precision — eliminating manual data entry at the source. - Legacy Extraction: We build agents specifically designed to pull data out of "locked" legacy systems via Azure Logic Apps and custom integrations, feeding it into your modern workflow without manual entry. ### 03. The System Manifesto — The Output A modernized system is a documented system. We deliver a System Manifesto for every installation — a technical blueprint that ensures your new Operator's Stack is fully understood by your team and ready for future scaling. --- ## Legacy Kernel URL: https://www.paragon9.com/kernels/legacy The Architecture of Permanence. Stop renting your business. Own the dirt. Most businesses build on "Rented Ground." They rely on proprietary SaaS platforms that can change their pricing, alter their terms, or delete your account at will. Your customer data lives in their database. Your workflows run on their logic. If your business depends on a subscription you can't export, you don't own a business — you own a lease. The Legacy Kernel is our framework for data sovereignty and SaaS independence: migrating your intellectual property, customer data, and core business logic out of proprietary platforms and onto Owned Infrastructure — an Azure-based stack you hold the keys to. The result is an enterprise that is un-deplatformable, portable, and built to outlast the current tech cycle. ### Three Pillars of the Legacy Kernel ### 01. The Sovereign Asset Audit — The Diagnostic Before we build, we perform a forensic deep-dive into your existing infrastructure to identify vulnerabilities in your ownership chain. - The Data Substrate: Mapping where your "Source of Truth" lives. We identify silos where your customer and proprietary data is trapped in third-party formats. - The Authority Stack: Auditing your digital footprint. We ensure you are building equity on assets you control (Your Domain/Your Cloud) rather than social platforms you do not. - The Continuity Layer: Assessing the "Bus Factor" — ensuring the system has the documentation to continue operating even if the primary operator is removed. ### 02. The Migration Protocol — The Implementation We move from the "Rented" components of your business and relocate them to a Sovereign Stack that you own. - Database Decoupling: We extract your data from closed SaaS silos and migrate it into your private Azure-hosted SQL or Data Lake environment — fully owned, fully portable. - Authoritative Web Architecture: We rebuild your digital presence on a clean, sovereign framework. You own the files, the server, and the code substrate — no platform lock-in. - Data Portability: We engineer your new stack with clean export interfaces and open data contracts, ensuring your business data is never trapped in a proprietary format again. ### 03. The System Manifesto — The Sovereignty A true legacy is transferable. Whether you are preparing for an exit, a merger, or a generational transfer, the System Manifesto is the technical "Owner's Manual" for your business. - Operating Logic: Complete documentation of every automated workflow and AI agent within your stack. - Governance Protocols: A roadmap for how data is handled, secured, and updated, independent of any third-party provider. - Valuation Security: Proving 100% data ownership and systematic continuity, which significantly increases enterprise value during an acquisition. ### System Validation — The Alpha Build The Legacy Kernel is the exact infrastructure powering Paragon9 and the P9 Source. It was forged in the aftermath of a total system interruption to ensure that assets are permanent, immutable, and sovereign. - Core: Sovereign Azure SQL / Private Data Lake. - Documentation: Fully indexed System Manifesto. - Result: 0% reliance on proprietary SaaS for mission-critical logic. --- ## Microsoft Partner Status Paragon9 is a Microsoft Partner with expertise in: - Azure PaaS and cloud migration - Microsoft 365 and Copilot adoption - Power Platform (Power Apps, Power Automate, Power BI, Dataverse) - Dynamics 365 implementation - DevExpress XAF / XPO / DevExtreme development - GitHub and Azure DevOps